VIPS has constituted online grievance redressal committee for both students and staff as per the circulars of PCI, AICTE and as per directions of UGC. The management of this portal has been assigned to VIPS IT provider vmedulife software services.
The Online Student's Grievance Redressal System is an initiative taken by the University Grants
Commission that facilitates students / complainants to lodge his or her grievance, send reminder and
view status on action taken with regard to their grievance(s).
The basic aim of the portal is to ensure transparency in admissions, prevent unfair practices in higher
educational institutions and provide a mechanism for redressal of their grievances.
The system also facilitates to search and browse grievances lodged against and post action taken
against the complaints on the portal as well as contact the complainant directly through e-mail, phone
or by post.